Sales Policy

Effective Date: February 17, 2025

At Loli Care Nie, we are committed to providing you with an exceptional shopping experience. Our sales policy outlines important information regarding the purchase process, pricing, promotions, and more. Please read carefully to ensure a smooth and transparent transaction.

1. Pricing:

  • All prices on our website are listed in USD and are subject to change without notice.
  • Prices are accurate at the time of publication but may fluctuate due to sales, discounts, or changes in product availability.
  • Sales tax will be applied based on the shipping address of your order and in accordance with applicable state or local tax laws.

2. Payment Methods:

  • We accept various forms of payment, including credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment methods as available at checkout.
  • Full payment is required at the time of purchase to complete your order.
  • By placing an order, you confirm that you have the necessary authority to use the payment method provided.

3. Order Processing and Confirmation:

  • Once you place an order, you will receive an email confirmation detailing your order summary, including the items purchased, shipping address, and estimated delivery time.
  • Orders are processed and shipped on business days (Monday to Friday), excluding public holidays. Please allow up to 1-2 business days for processing before your order is shipped.

4. Discounts and Promotions:

  • Discounts and promotional offers are subject to availability and can be modified or canceled at any time without prior notice.
  • Discounts are only valid for the time period specified and may be limited to certain products or collections.
  • Promotional codes must be applied during checkout to be valid. Only one promotional code may be used per order.

5. Product Availability:

  • All products listed on Loli Care Nie are subject to availability. In the rare event that an item is out of stock, we will notify you immediately and offer either a full refund or the option to exchange for a similar item.
  • We make every effort to ensure product details, pricing, and availability are up-to-date on our website. However, we are not responsible for any typographical errors or inaccuracies.

6. Shipping and Delivery:

  • We offer various shipping options, including standard and expedited delivery, depending on your location and preferences.
  • Shipping fees will be calculated at checkout based on the selected shipping method and delivery address.
  • Orders are shipped within the 1-2 business days of receiving your payment. Estimated delivery times vary based on your location and the chosen shipping method.

7. Cancellations:

  • If you need to cancel your order, please contact our customer service team as soon as possible at info@lolicarenie.com. Once an order has been processed and shipped, cancellations will no longer be possible.
  • If your cancellation request is received before shipping, we will process a full refund to your original payment method.

8. Returns and Exchanges:

  • Our Return and Refund Policy provides guidelines for returning or exchanging items. Please review the policy for more information on how to process returns and exchanges within 30 days of purchase.

9. Order Issues:

  • If there are any issues with your order, such as missing items, incorrect products, or damaged goods, please contact our customer service team immediately at info@lolicarenie.com. We will work to resolve the issue as quickly as possible.

10. Customer Service:

  • Our customer service team is available to assist you with any questions or concerns regarding your purchase. You can reach us by email at info@lolicarenie.com or by phone at (918) 827-4408.

Thank you for shopping with Loli Care Nie! We value your business and strive to ensure a positive and seamless shopping experience for every customer.