Shipping Policy

Effective Date: February 17, 2025

At Loli Care Nie, we are committed to providing a seamless shopping experience, which includes delivering your items quickly and securely. Below are the details of our shipping policy to ensure you are well-informed about how we handle shipping.

1. Shipping Methods

We offer various shipping methods to accommodate your needs. These include:

  • Standard Shipping: Typically takes 5-7 business days for delivery, depending on your location.
  • Expedited Shipping: Delivered within 2-3 business days for faster delivery at an additional cost.
  • Overnight Shipping: Available for select products and locations. Orders placed with overnight shipping are delivered the next business day if placed before 2:00 PM EST.

2. Shipping Costs

  • Shipping costs will be calculated at checkout based on the shipping method and delivery address.
  • Free standard shipping is available for orders over $50 within the continental United States.
  • International shipping costs will vary based on the destination. Additional taxes, duties, and customs fees may apply depending on your location and are the responsibility of the customer.

3. Processing Time

  • Orders are processed 1-2 business days after receiving payment. Orders placed over the weekend or on holidays will be processed on the next business day.
  • After your order is processed and shipped, you will receive a tracking number via email to monitor the progress of your shipment.

4. Delivery Times

  • Domestic Deliveries (within the United States): Most orders are delivered within 5-7 business days for standard shipping. Expedited and overnight shipping options will reduce the delivery time to 2-3 business days and 1 business day, respectively.
  • International Deliveries: Delivery times for international orders will vary based on the country and chosen shipping method. Please note that customs and import duties may delay delivery times.

5. Shipping Restrictions

  • We currently only ship to locations within the United States and select international destinations.
  • Certain items may be restricted from shipping to specific locations due to legal or logistical reasons. If this applies to your order, we will notify you promptly and offer a full refund or an alternative solution.

6. Address Verification

  • Please ensure that your shipping address is entered correctly during checkout. We are not responsible for any delays or misdeliveries caused by inaccurate or incomplete address information.
  • If an order is returned due to incorrect or insufficient address details, you will be required to pay the reshipping cost.

7. Lost or Damaged Packages

  • Loli Care Nie is not responsible for lost or damaged packages once they have been shipped. However, if your order is lost or damaged in transit, please contact the shipping carrier directly to initiate a claim.
  • If your package has been marked as delivered but you cannot locate it, please check with your local postal service or courier and contact us for further assistance.

8. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email. You can track your order directly from the carrier’s website or through the tracking link in your email.

9. Shipping to P.O. Boxes

  • We can ship to P.O. Boxes for certain orders, depending on the size of the item(s) and the shipping method selected.

10. Customer Service

If you have any questions or concerns regarding your order or our shipping policy, please contact us at:

Email: info@lolicarenie.com
Phone: (918) 827-4408
Website: https://lolicarenie.com/

Thank you for choosing Loli Care Nie. We look forward to delivering your items quickly and efficiently!